Dear customer

Our website is still in the process of development, so we apologise if you experienced some issues in how this site operates.  In fact if you could let us know about these issues we would be extremely grateful. This would help us to put things right. 

POSTAGE  UK

Standard postage £5

Free Postage for orders over £25 

CHANNEL ISLES, SCOTTISH HIGHLANDS and NORTHERN IRELAND

Standard delivery (Royal Mail Special delivery) up to 2kg £12.00

for orders over 2 kg FREE POSTAGE

International POSTAGE

EU – standard international £18

For other countries please, contact for quote

Chantry Cottage Soaps 

Chantry Cottage soaps is run by PL UK Publishing Ltd

169 Somerset Rd, Bristol, BS4 2JA

The soaps and candles are made in Chantry Cottage, Abbots Leigh, BS8 3QP

Responsible person: Ella Gusova

All Soaps recipes are fully certified for sale in the UK and EU

Returns Policy

We hope you will be satisfied with Chantry Cottage Soaps and other our products, however, if you decide to cancel your order please do so in writing within 7 working days, but please contact us beforehand to arrange the return.  Due to the nature of our products cosmetic items can only be returned if they remain unopened and in the same condition as when you received them. Refunds for goods, which have been damaged whilst in your care will not be considered. Refunds for un-opened goods will be issued upon receipt of the items.